A Practical Guide to Defining, Measuring, and Reporting on Education Metrics

Metrics are an essential part of our work. It’s how we track what’s working and what’s not. How we show the business we’re moving the needle. How we earn the right to grow our programs and teams.

And yet there’s often so much confusion around metrics:

• What should you measure?
• How do you measure that?
• How do you prove the value of your learning programs to the business?

This guide aims to answer some of those questions and offer insights we’ve gleaned from experienced practitioners and 24 years in the industry.