Customer Education Benchmarks & Trends: 2024 Forrester Report

Intellum commissioned Forrester Consulting to conduct a study to determine the real impact of customer education.

And the data is in: 96% of customer education programs see positive ROI of their customer education programs. This highly requested report covers:

Intellum commissioned Forrester Consulting to conduct a study to determine the real impact of customer education.

And the data is in: 96% of customer education programs see positive ROI of their customer education programs. This highly requested report covers:

• Trends on the growth and trajectory of customer education
• The economic impact of customer education as a function
• The most popular and effective methods of educating customers
• How high-performing customer education teams think about resourcing
• How customer education teams are leveraging AI

Download the 2024 study, Driving Business Success Through Customer Education, and learn what top-performing customer education teams are doing to drive business growth.