Blog

Businesses are examining how their customer and employee education programs need to evolve in a remote-first world. Dr. Michelle Ellis dives into the research.

Looking to be inspired—or to inspire your Learning and Development team? Here’s a collection of 30 L&D quotes that are sure to lift your spirits.

What are the best books on customer education? Get top customer education book recommendations in this article.

Need to scale your team's efforts? A modular content strategy for learning content development can help. Learn how to get started with this blog by VP of DISCO University, Greg Russell.

Not only is there an employee skills gap due to layoffs and quits, there’s a candidate skills gap and a customer skills gap, too. Close gaps with training.

Partner education helps companies close skills gaps and arm partners with the skills and confidence they need to successfully drive more revenue.

When aligned with the brand marketing touchpoints, research shows customer education can become a growth driver for businesses. Learn how in this article.

This article covers 5 ways to measure the ROI of your customer training programs.

Employee education helps companies close employee skills gaps so that workers have the skills and confidence they need to succeed on the job. Learn more.

In this article, you'll learn what learning modalities are, why education professionals need to understand these modalities, and how to choose the right modality for learning.

Learn five key principles Intellum used when refreshing Twitter Flight School. Apply these tips to avoid a disjointed and clunky environment for your learners

Discover three steps to mapping your customer journey so you can identify what's negatively impacting the customer experience and solve for churn.