Blog

Keep up with what's happening in Customer Education, Training, and Enablement by following these 17 influencers online.

Shopping for a learning management system (LMS)? Learn about important features and view an example request for information doc to help you choose the right LMS platform.

First, identify your customer churn rate to determine if your churn is healthy or unhealthy. If it’s unhealthy, follow this 4-step process to reduce churn.

A learning management system (LMS) can help you deliver training materials to your employees, customers, and partners—no matter where they're located.

You’ve identified a need to develop a customer product training initiative—and now it's time to bring your ideas to life. This guide will help.

Dr. Michelle Ellis dives into these changes and how HR and L&D teams can support the upskilling and reskilling of existing employees for higher engagement, retention, and a future-proof workforce.

Marketing content is a key part of an education program manager's job. Hear how four customer education practitioners are keeping their education content top of mind for customer-facing teams.

Keep up with what's happening in Learning & Development (L&D) by following these 13 influencers online.

Legacy education tool no longer serving your needs? Consolidating your tech stack might be necessary. Here’s what you need to know.

Initiatives are the core components of your education program that help you map, measure, and continually improve your learners' experiences. Learn about the six initiative types in this blog.

In this blog, we share how we used gamified elements as part of a feature rollout to both employees and customers. Read on for which gamified elements we used, how we chose those, and the results.

In this guide, we share the most effective strategies for customer education marketing, along with examples from real customer education programs.