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2025 Trends: Shaping the Future of Customer Education

Get perspective on 2025 trends and predictions in customer education from industry veterans.

December 12, 2024 1:00 PM
EST
Duration:
60
Minutes

Summit Schedule

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Spending on customer education is expected to more than double by 2026, according to 2024 Forrester research.
What will customer education look like in this new era?
Join three industry veterans to get their perspective on trends and predictions in customer education.
In this session, you’ll hear insights on:

  • Key trends shaping customer education in 2025 and beyond
  • The latest technology and tools revolutionizing learning programs
  • Strategies for adapting to new learner expectations and business needs
  • Predictions on the future role of customer education in organizational growth
    Whether you're building learning programs from the ground up or looking to refine your existing strategy, this is a must-attend event for education professionals eager to stay ahead of the curve.

Spending on customer education is expected to more than double by 2026, according to 2024 Forrester research.
What will customer education look like in this new era?
Join three industry veterans to get their perspective on trends and predictions in customer education.
In this session, you’ll hear insights on:

  • Key trends shaping customer education in 2025 and beyond
  • The latest technology and tools revolutionizing learning programs
  • Strategies for adapting to new learner expectations and business needs
  • Predictions on the future role of customer education in organizational growth
    Whether you're building learning programs from the ground up or looking to refine your existing strategy, this is a must-attend event for education professionals eager to stay ahead of the curve.
2025 Trends: Shaping the Future of Customer Education
is a session within the
View Summit
2025 Trends: Shaping the Future of Customer Education
is an episode of
_Underscore
Explore
_Underscore

Speakers

John Leh Speaker Headshot
John Leh
CEO, Lead Analyst
at
Talented Learning
Chris LoDolce Speaker Headshot
Chris LoDolce
Advisor
at
SaaS Academy Advisors
Lindsay Thibeault Speaker Headshot
Lindsay Thibeault
Customer Education Advisor
at
SaaS Academy Advisors

About this Session

Spending on customer education is expected to more than double by 2026, according to 2024 Forrester research.
What will customer education look like in this new era?
Join three industry veterans to get their perspective on trends and predictions in customer education.
In this session, you’ll hear insights on:

  • Key trends shaping customer education in 2025 and beyond
  • The latest technology and tools revolutionizing learning programs
  • Strategies for adapting to new learner expectations and business needs
  • Predictions on the future role of customer education in organizational growth
    Whether you're building learning programs from the ground up or looking to refine your existing strategy, this is a must-attend event for education professionals eager to stay ahead of the curve.

Speakers

John Leh Speaker Headshot
John Leh
CEO, Lead Analyst
at
Talented Learning
Chris LoDolce Speaker Headshot
Chris LoDolce
Advisor
at
SaaS Academy Advisors
Lindsay Thibeault Speaker Headshot
Lindsay Thibeault
Customer Education Advisor
at
SaaS Academy Advisors
2025 Trends: Shaping the Future of Customer Education
is a session within the
View Summit
2025 Trends: Shaping the Future of Customer Education
is an episode of
_Underscore
Explore the webinar series

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