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How Customer Education Programs Drive Measurable Business Impact

John Leh, CEO and Lead Analyst at Talented Learning, and Greg Rose, Chief Experience Officer at Intellum, provide an inside look at recent research around customer education.

May 15, 2024 12:00 PM
EST
Duration:
60
Minutes

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**The data is in: **96% of customer education programs see positive ROI of their customer education programs.
John Leh, CEO and Lead Analyst at Talented Learning, and Greg Rose, Chief Experience Officer at Intellum, provide an inside look at recent research around customer education.
In this webinar recording, you’ll get insight on:

  • Trends on the growth and trajectory of customer education
  • The economic impact of customer education as a function
  • The most popular and effective methods of educating customers
  • How high-performing customer education teams think about resourcing
  • And so much more!

**The data is in: **96% of customer education programs see positive ROI of their customer education programs.
John Leh, CEO and Lead Analyst at Talented Learning, and Greg Rose, Chief Experience Officer at Intellum, provide an inside look at recent research around customer education.
In this webinar recording, you’ll get insight on:

  • Trends on the growth and trajectory of customer education
  • The economic impact of customer education as a function
  • The most popular and effective methods of educating customers
  • How high-performing customer education teams think about resourcing
  • And so much more!
How Customer Education Programs Drive Measurable Business Impact
is a session within the
View Summit
How Customer Education Programs Drive Measurable Business Impact
is an episode of
_Underscore
Explore
_Underscore

Speakers

John Leh Speaker Headshot
John Leh
CEO, Lead Analyst
at
Talented Learning
Greg Rose Speaker Headshot
Greg Rose
Chief Experience Officer
at
Intellum

About this Session

**The data is in: **96% of customer education programs see positive ROI of their customer education programs.
John Leh, CEO and Lead Analyst at Talented Learning, and Greg Rose, Chief Experience Officer at Intellum, provide an inside look at recent research around customer education.
In this webinar recording, you’ll get insight on:

  • Trends on the growth and trajectory of customer education
  • The economic impact of customer education as a function
  • The most popular and effective methods of educating customers
  • How high-performing customer education teams think about resourcing
  • And so much more!

Speakers

John Leh Speaker Headshot
John Leh
CEO, Lead Analyst
at
Talented Learning
Greg Rose Speaker Headshot
Greg Rose
Chief Experience Officer
at
Intellum
How Customer Education Programs Drive Measurable Business Impact
is a session within the
View Summit
How Customer Education Programs Drive Measurable Business Impact
is an episode of
_Underscore
Explore the webinar series

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