To move customer education from ad-hoc activities and requests to a strategic function, we have to start with a solid strategy.
But what goes into creating an effective customer education strategy? And once you create it, how do you get buy-in from other teams to execute on this strategy?
That’s what we’ll talk about on this webinar. Customer education leaders and strategists will share:
- What makes up a successful customer education strategy
- A systematic approach to designing and developing your strategy
- How to socialize your strategy across teams to get buy-in
- How to use your strategy to secure budget, headcount, and investment
- How to execute against your strategy—and push back on one-off incoming requests
