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How to Develop an Effective Customer Education Strategy

To move customer education from ad-hoc activities and requests to a strategic function, we have to start with a solid strategy.

December 13, 2023 11:00 PM
EST
Duration:
56
Minutes

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To move customer education from ad-hoc activities and requests to a strategic function, we have to start with a solid strategy.
But what goes into creating an effective customer education strategy? And once you create it, how do you get buy-in from other teams to execute on this strategy?

That’s what we’ll talk about on this webinar. Customer education leaders and strategists will share:

To move customer education from ad-hoc activities and requests to a strategic function, we have to start with a solid strategy.
But what goes into creating an effective customer education strategy? And once you create it, how do you get buy-in from other teams to execute on this strategy?

That’s what we’ll talk about on this webinar. Customer education leaders and strategists will share:

How to Develop an Effective Customer Education Strategy
is a session within the
View Summit
How to Develop an Effective Customer Education Strategy
is an episode of
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Speakers

Greg Rose Speaker Headshot
Greg Rose
Chief Experience Officer
at
Intellum
Shannon Howard Speaker Headshot
Shannon Howard
Director of Content & Customer Marketing
at
Intellum
Doug Pietrzak Speaker Headshot
Doug Pietrzak
VP of Education
at
Intellum

About this Session

To move customer education from ad-hoc activities and requests to a strategic function, we have to start with a solid strategy.
But what goes into creating an effective customer education strategy? And once you create it, how do you get buy-in from other teams to execute on this strategy?

That’s what we’ll talk about on this webinar. Customer education leaders and strategists will share:

Speakers

Greg Rose Speaker Headshot
Greg Rose
Chief Experience Officer
at
Intellum
Shannon Howard Speaker Headshot
Shannon Howard
Director of Content & Customer Marketing
at
Intellum
Doug Pietrzak Speaker Headshot
Doug Pietrzak
VP of Education
at
Intellum
How to Develop an Effective Customer Education Strategy
is a session within the
View Summit
How to Develop an Effective Customer Education Strategy
is an episode of
_Underscore
Explore the webinar series

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