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Trust But Verify: Implementing AI in Your Practice

Recent Forrester data shows that 51% of customer education teams are using AI today—and nearly 95% expect to adopt AI within the next 18 months.

June 13, 2024 1:00 PM
EST
Duration:
60
Minutes

Over the last few years, AI has become front and center in conversations about how we get work done.

Recent Forrester data shows that 51% of customer education teams are using AI today—and nearly 95% expect to adopt AI within the next 18 months.

But what are these teams doing? How can AI be beneficial to education teams specifically? And how can you implement AI into your program this year?

That’s what Kristine Kukich, Principal Owner of The Training Sherpa and long-time customer education practitioner, covered in this webinar.

Discover the potential and the hurdles presented by AI and learn how to leverage its capabilities effectively. Kristine shared real-world use cases and success stories that showcase AI's impact on customer engagement, knowledge retention, and overall learning outcomes.

Over the last few years, AI has become front and center in conversations about how we get work done.

Recent Forrester data shows that 51% of customer education teams are using AI today—and nearly 95% expect to adopt AI within the next 18 months.

But what are these teams doing? How can AI be beneficial to education teams specifically? And how can you implement AI into your program this year?

That’s what Kristine Kukich, Principal Owner of The Training Sherpa and long-time customer education practitioner, covered in this webinar.

Discover the potential and the hurdles presented by AI and learn how to leverage its capabilities effectively. Kristine shared real-world use cases and success stories that showcase AI's impact on customer engagement, knowledge retention, and overall learning outcomes.

Trust But Verify: Implementing AI in Your Practice
is a session within the
AI in Customer Education Summit
View Summit
Trust But Verify: Implementing AI in Your Practice
is an episode of
Explore

Speakers

Kristine Kukich Speaker Headshot
Kristine Kukich
Principal Owner
at
Training Sherpa

About this Session

Over the last few years, AI has become front and center in conversations about how we get work done.

Recent Forrester data shows that 51% of customer education teams are using AI today—and nearly 95% expect to adopt AI within the next 18 months.

But what are these teams doing? How can AI be beneficial to education teams specifically? And how can you implement AI into your program this year?

That’s what Kristine Kukich, Principal Owner of The Training Sherpa and long-time customer education practitioner, covered in this webinar.

Discover the potential and the hurdles presented by AI and learn how to leverage its capabilities effectively. Kristine shared real-world use cases and success stories that showcase AI's impact on customer engagement, knowledge retention, and overall learning outcomes.

Speakers

Kristine Kukich Speaker Headshot
Kristine Kukich
Principal Owner
at
Training Sherpa
Trust But Verify: Implementing AI in Your Practice
is a session within the
AI in Customer Education Summit
View Summit
Trust But Verify: Implementing AI in Your Practice
is an episode of
Explore the webinar series

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