Privacy Policy

This Privacy Policy (“Privacy Policy”) covers the web sites (“Web Sites”) operated by Intellum, Inc. (“Intellum” or “we” or “us” or “our”), including but not limited to Intellum.com, Exceedlms.com, Groupdock.com, Snacker.tv and Tribesocial.com. We understand that you may be concerned about our collection, use, and disclosure of your information. Accordingly, we have implemented this Privacy Policy to describe the types of information that we collect, what we do with it, how we protect it, and when we disclose it to third parties. 

This Privacy Policy is a part of and subject to the Terms of Service (“TOS”). Accordingly, when you enter into the TOS, you agree that you have read, understand, and agree that we can collect, use, and disclose your information in accordance with this Privacy Policy. If you do not agree or are not comfortable with any part of this Privacy Policy, you should not agree to the TOS (including this Privacy Policy) and you may not use the Web Sites.

Information Gathering and Usage

The following types of user information (“Information”) are gathered:

• Personal Information. We collect personal information (“Personal Information”) for you and those individuals that you have given Web Site access to. This Personal Information is used for billing purposes, account management purposes and for you to utilize the features of the Web Sites you have purchased access to. Examples of Personal Information include but are not limited to: first name, last name, email address, mailing address, etc. We also collect Personal Information provided to us via any emails you send to us and via any user information added by you to the Web Sites (including Personal Information for users other than yourself).

• Browsing Information. We collect information about your computer hardware and software and browsing activity.

• Training Information. We collect information on learning/training activities within the Learning Management System (“LMS”)

• Survey Information. We collect responses to any Intellum-sponsored Web Site surveys.

We collect this Information for the following general purposes: products and services provisioning, billing, identification and authentication, Web Site improvement, contact, and research.

Intellum may disclose Information (including Personal Information) under special circumstances, such as the following:

• Disclosure to Successors. We may disclose your personal information to any actual or potential successor-in-interest of ours, such as a company that is seeking to acquire us or the Web Site(s).

• Third-Party Service Providers. We may use third-party partners to help us operate and maintain our Web Sites and deliver our products and services. We may also share your information with our service providers and other third parties (“Affiliated Parties”) that provide products or services for or through the Web Sites or for our business (such as website or database hosting companies, CRMs, e-mail service providers, analytics companies, credit card processing companies and other similar service providers that use such information on our behalf or at the direction of your employer).

Third-party service providers are contractually restricted from using or disclosing the information, except as necessary to perform services on our behalf or to comply with legal requirements. Data may be processed in the European Union or the United States depending upon contractual requirements and in accordance with legal jurisdictions for the region(s) to which Intellum is subject.

• Other Disclosure. We will disclose your Personal Information without your consent to prevent an emergency, to protect or enforce our rights, to protect or enforce the rights of a third party, or as required or permitted by law (including, without limitation, to comply with a subpoena or court order).

Cookies

Cookies are bits of electronic information that a web site can transfer to a visitor’s hard drive to help tailor and keep records of his or her visit.
Cookies are required to use most Intellum services.

Data Storage

Intellum uses third party vendors and hosting partners to provide some of the necessary hardware, software, networking, storage, and related technology required to run the Websites. Although Intellum owns the code, databases, and all rights to the Websites, you retain all rights to your data.

Protecting Personal Information

Whenever we obtain your personal information, we will implement and maintain reasonable practices to protect your personal information from unauthorized access or disclosure. While we will use such efforts, we cannot and will not act as insurers of the security of your personal information. Accordingly, we assume no liability for any disclosure of data due to errors in transmission, unauthorized third-party access or other acts of third parties, or acts or omissions beyond our reasonable control.

Privacy Shield

Intellum complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.  Intellum has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/

As such:

• We participate in Privacy Shield.

• We collect only information provided by the individual or the individual’s employer, including but not limited to name, address and email.

• Intellum is subject to the Principles of all personal data received from the EU in reliance on the Privacy Shield.

• Intellum collects personal information for authentication and personalization of the user experience.

• Other than to the Third-Party Service Providers referenced above, Intellum does not disclose any information to third parties.

• Intellum's customers can view their personal data in their profile in the application.

• All user accounts are password protected, and an individual's personal data is only available to that individual when logged in.

• Intellum is subject to the investigatory and enforcement powers of the FTC.

• Intellum understands the possibility, under certain conditions, for the individual to invoke binding arbitration.

• Intellum is required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

• Intellum is liable in cases of onward transfers to third parties.

In compliance with the Privacy Shield Principles, Intellum commits to resolve complaints about our collection or use of your personal information.  EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Intellum at:

support@intellum.com

Intellum has further committed to cooperate with EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning human resources data transferred from the EU in the context of the employment relationship.  If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the EU DPAs for more information or to file a complaint.  The services of EU DPAs are provided at no cost to you.

Privacy Policy Updates

This Privacy Policy may be updated periodically and without prior notice to reflect changes in our online information practices. We will post a prominent notice on this Web Site to notify you of any significant changes to our Privacy Policy and indicate at the bottom of the policy when it was most recently updated.

Questions

Any questions about this Privacy Policy should be addressed to our Help Desk at support@intellum.com.

Policy Last Updated: 11/3/2016