On-Demand Webinars

Get perspective on 2025 trends and predictions in customer education from industry veterans.

In this session, Susi will share practical insights gained from her hands-on experience delivering training, audits, and consulting. Whether you’re new to accessibility or already well-versed, you’ll leave with actionable takeaways to elevate the inclusivity of your content.

Join us for a panel discussion on how to get leadership buy-in for customer education.

Join Tom Studdert, a seasoned leader in customer education, to learn how to craft an impactful year-end report that demonstrates the value of your programs and sets the stage for growth in the year ahead.

What does into creating an effective customer education strategy? Join this live webinar to find out.

Designing visually compelling and interactive eLearning courses is a critical component of enhancing learner engagement. With the right tools in play, you can create responsive, media-rich content that enhances the overall learning experience.

Hear lessons learned and success stories from education leaders driving measurable business growth.

In this session, Greg Nist, Senior Director of Learning and Enablement at Qlik, will share how strategic education initiatives aligned with business goals drive product adoption, ARR growth, and partner enablement.

Join us for a live demonstration of Intellum’s AI capabilities, including personalized learning plans, automated learning objectives, and assessment creation.

In this session, Liam Kilgallon, Director of Mews University, will discuss how to align your education programs with key business goals, prioritize your efforts for maximum impact, and ensure ongoing value throughout every stage of the customer journey.

Learn best practices for creating impactful certification programs and get behind-the-scenes insights from the development of Intellum's Admin Certification.

In this session, Brent O’Bryan, SVP of Global Training and Talent Development at Allied Universal, will unpack how blended learning has transformed their global training program and provide key takeaways for improving retention, efficiency, and optimizing cost savings.

In this session, you’ll learn how to identify and align on the learning initiatives that will have the biggest impact on the company's strategic goals.

Join Chip Ramsey, CEO of Intellum, for this opening session of the Education-Led Growth™ Summit.

In this session, you'll hear how Amplitude's education team has tied activity in their academy to product usage metrics.

In this session, you'll gain insights into Meta's journey, best practices, and the critical role of certifications and training in achieving business impact.

In this session, you’ll discover the best practices for delivering your education metrics to ensure they resonate with executives and help you secure their support.

In this session, you’ll learn how to identify and align on the learning initiatives that will have the biggest impact on the company's strategic goals.

Join Greg Rose, CXO at Intellum, and John Ragsdale, Distinguished Researcher and VP of Technology Ecosystems, as they explore the importance of scaled motions that systematically guide customers to achieve their desired outcomes.

In early 2024, Intellum commissioned Gatepoint Research to conduct a study on trends in customer and partner education and enablement. Here's what we uncovered.

While customer retention has long been the North Star metric for customer education teams, a new objective is emerging on the scene: customer acquisition.

In this talk, Doug Pietrzak shares how education teams can leverage AI to craft assessments to measure learning behavior.

During this webinar, Melody Moore will walk us through the process she took to pilot and prove how AI could increase productivity for the education team.

This session explors how we’re bridging the gap between AI’s potential and its practical application, setting the stage for a new era in learning.

Recent Forrester data shows that 51% of customer education teams are using AI today—and nearly 95% expect to adopt AI within the next 18 months.

John Leh, CEO and Lead Analyst at Talented Learning, and Greg Rose, Chief Experience Officer at Intellum, provide an inside look at recent research around customer education.

Learn how successful companies have turned customer and partner education into a silver bullet for revenue growth.

A great learner experience doesn’t just engage your learners; it’s an extension of your overall brand and customer experience.

In this webinar, we brought together a panel of customer education professionals to share their insights on successful collaboration with cross-functional teams.

To move customer education from ad-hoc activities and requests to a strategic function, we have to start with a solid strategy.

Learn how education teams are using Evolve Content Authoring to speed up and streamline the creation of eLearning content.

Join us for this live discussion where two former education execs will share their experiences running paid, free, and blended learning.

Learn best practices for marketing your education programs from three professionals with a strong track record in education marketing.

Learn how customer education professionals measure and prove the value of their learning programs—including what metrics they measure and how they overcome obstacles.

In this webinar, Greg Nist, Senior Director of Learning & Enablement at Talend, shared essential considerations program owners need to address when scaling their education programs.

In our latest webinar, Alex Barreto, Alyssa Morris, Leah Zillner, Marc Undeberg, Samantha Parsons, and Tony Watkins, discuss how it can (and should be) used to improve the learning experience in a meaningful and impactful way.